If you are experiencing issues with your app on an iOS/Apple device, here are some quick steps to help you troubleshoot:
- Check that the app is updated to the latest version. You do this in ‘About this app’ and force update if it is not the latest version.
- You can find the latest version of your app in Fliplet Studio in the Launch checklist.
- Delete the app and reinstall it.
If none of these work please email firstname.lastname@example.org and confirm:
What app is having the issue?
What is the model of your device?
What version of the operating system you are using?
Check by going into Settings > General > About > Version
What problem the app is having, include a screenshot if you can. With iOS, you can also annotate your screenshot or take a screen recording.