How to cancel your plan

To cancel your monthly payment you must cancel your active subscription first. 

Note: To purchase or cancel a plan you must be an organization admin. If you are not an organization admin, you can follow the below steps to request a plan to be canceled. The organization admin will receive a notification of the request.

To cancel your subscription as an organization admin:

1. Log into studio
2. Select My Account
3. Select Billing
4. Cancel Plan

The cancellation will take effect at the end of the current billing cycle.

To send a cancellation request to your organization admin:

1. Log into studio
2. Find the app with the plan you want to cancel
3. Select the more dropdown
4. Select usage & billing
5. Request to modify the plan

Fliplet does not offer refunds for unused credits. If you want to dispute this please send an email from the email address linked to your Fliplet account to support@fliplet.com and we will consider your request.